Idea: Find nearest provider
Content
Summary
This wish has also been mentioned several times. Once again, it is about developing an app with which the nearest provider can be found. A selection option based on "specialisation" should be integrated here.
Overview
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Function | Find nearest provider |
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Prioritisation
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Source
This was the idea mentioned during interviews with various stakeholders in February 2021.
Github: https://github.com/openimis/client-fe_js
Integrating an interactive geolocation feature into the mobile application empowers users to seamlessly navigate their health insurance network. By leveraging device GPS and mapping APIs, this feature provides real-time, spatial visibility of empaneled Health Service Providers (HSPs), dynamically displaying the nearest contracted clinics and hospitals. This direct-to-beneficiary tool eliminates the reliance on static provider lists, fundamentally transforming how insurees access covered care, especially during emergencies or when traveling outside their home districts.
Advantages
Financial Protection: Mitigates unexpected out-of-pocket expenses by visually guaranteeing beneficiaries only visit active, in-network facilities covered by their specific insurance tier.
Rapid Emergency Access: Utilizes device location and routing engines to instantly highlight and navigate to the closest available care centers, significantly reducing critical transit time during medical crises.
Targeted Care Discovery: Allows users to filter map results by facility level (e.g., primary clinic, tertiary hospital) and specialized services (e.g., maternity, dental), preventing unnecessary referrals.
Quality Transparency: Surfaces community quality scores directly on the provider's map pin, to drive patient volume toward high-performing clinics.
Methodology
FHIR Data Synchronization: Configure the openIMIS backend to expose geographic and facility data using standard HL7 FHIR
LocationandOrganizationresources. The mobile app queries these endpoints (e.g., usingGET /Location?near=[lat],[lon]) to retrieve nearby providers.Native Map Integration: Embed a robust mapping SDK (such as Mapbox, Google Maps, or OpenStreetMap) directly into the mobile application to render the retrieved geospatial coordinates.
Policy-Aware Filtering: Implement business logic that cross-references the retrieved provider data with the beneficiary's active
CoverageandContractresources, ensuring the map exclusively displays clinics where the user's specific policy is accepted.Interactive Provider Pins: Bind individual map markers to fetch and display expanded metadata upon interaction, supplying the beneficiary with operating hours, real-time distance calculations, contact information, and aggregated quality ratings before they initiate navigation.
Demo mockup
More relevant for urban situations.
National schemes - eg. when people travel to a new location and need health services.