Idea: Find nearest provider

Idea: Find nearest provider

Content

Summary

This wish has also been mentioned several times. Once again, it is about developing an app with which the nearest provider can be found. A selection option based on "specialisation" should be integrated here.

Prioritisation

Score

 

Current Relevance

 

Future Relevance

 

Global Good

 

Local Funding

 

 

Source

This was the idea mentioned during interviews with various stakeholders in February 2021.

Github: https://github.com/openimis/client-fe_js

 

Integrating an interactive geolocation feature into the mobile application empowers users to seamlessly navigate their health insurance network. By leveraging device GPS and mapping APIs, this feature provides real-time, spatial visibility of empaneled Health Service Providers (HSPs), dynamically displaying the nearest contracted clinics and hospitals. This direct-to-beneficiary tool eliminates the reliance on static provider lists, fundamentally transforming how insurees access covered care, especially during emergencies or when traveling outside their home districts.

Advantages

  • Financial Protection: Mitigates unexpected out-of-pocket expenses by visually guaranteeing beneficiaries only visit active, in-network facilities covered by their specific insurance tier.

  • Rapid Emergency Access: Utilizes device location and routing engines to instantly highlight and navigate to the closest available care centers, significantly reducing critical transit time during medical crises.

  • Targeted Care Discovery: Allows users to filter map results by facility level (e.g., primary clinic, tertiary hospital) and specialized services (e.g., maternity, dental), preventing unnecessary referrals.

  • Quality Transparency: Surfaces community quality scores directly on the provider's map pin, to drive patient volume toward high-performing clinics.

Methodology

  1. FHIR Data Synchronization: Configure the openIMIS backend to expose geographic and facility data using standard HL7 FHIR Location and Organization resources. The mobile app queries these endpoints (e.g., using GET /Location?near=[lat],[lon]) to retrieve nearby providers.

  2. Native Map Integration: Embed a robust mapping SDK (such as Mapbox, Google Maps, or OpenStreetMap) directly into the mobile application to render the retrieved geospatial coordinates.

  3. Policy-Aware Filtering: Implement business logic that cross-references the retrieved provider data with the beneficiary's active Coverage and Contract resources, ensuring the map exclusively displays clinics where the user's specific policy is accepted.

  4. Interactive Provider Pins: Bind individual map markers to fetch and display expanded metadata upon interaction, supplying the beneficiary with operating hours, real-time distance calculations, contact information, and aggregated quality ratings before they initiate navigation.
    Demo mockup

    image-20260727-093708.png

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