Field visit to Chitwan

Meeting users and the community of openIMIS in Nepal

When: 18.04.2023 Where: Chitwan province

Background / occasion

• Under the Social Health Insurance scheme managed by the Health Insurance Board Nepal, hospitals are providing services to patients (= beneficiaries of openIMIS)

• Illustration of openIMIS managed business processes under HIB Social Health Insurance scheme - Video  https://www.youtube.com/watch?v=7x5OVQ3ZnDs )

Objective:

• Observe the various functionalities supported by openIMIS in the various schemes – in communities, hospitals, at scheme operators

• Directly interact with users

• Experience beneficiary perspective (enrolment)

Facilitator: Health Insurance Board (HIB)

Meetings with:

• Toyanath Duwadi (Mr), Distrcit Coordinator, HIB

• Pradeep Ghimire (Mr), NHI Focal person, Bakulahar-Ratnanagar Hospital

• Dr Madan Gyawali (Mr), Medical Superitendent, Bakulahar-Ratnanagar Hospital

Participants:

• BMZ + SDC

• Purushottam Sapkota (Mr), Technical Advisor, Support to the Health Sector Strategy / GIZ Nepal

• Umesh Bhusal (Mr), Technical Advisor, Support to the Health Sector Strategy / GIZ Nepal

• Saurav Bhattarai (Mr), Head of Component openIMIS, Global Programme Innovation and Learning in Social Protection / GIZ Germany

• Konstanze Lang (Ms), Advisor openIMIS, Global Programme Innovation and Learning in Social Protection / GIZ Germany

Outputs & anticipated follow-up:

• Gain a better understanding of user, scheme operator and beneficiary perspective on openIMIS on the implementation level

• ‘User experiences’ as background to following exchange with HIB, SSF and partners in international cooperation (implementation & policy level)

Draft agenda