Real-time Data Exchange Service (IBR-036, Core)

Critical function that provides real-time data exchange capabilities with external SP-MIS and other authorized systems to perform beneficiary verification and eligibility checks. This capability is often facilitated through standardized APIs.

Provides real-time data access, supports automated verification processes, enables system-to-system communication

Interoperability and Integration Capability Area, Data Management Capability Area, Security and Privacy Capability Area

This function is fundamental to the IBR's ability to share beneficiary information with external systems in real-time, a capability essential for coordinated service delivery. While APIs are a common mechanism, the core requirement is for robust and secure real-time data exchange. Without this capability, the IBR would become isolated from the broader social protection ecosystem, severely limiting its utility as an integration platform for beneficiary information.

• Robust authentication and authorization mechanisms

• Appropriate rate limiting and access controls

• Comprehensive API documentation for external developers

• Performance optimization for high-volume requests

• Monitoring and alerting for service disruptions

Real-time Verification Interface (IBR-035, Core)

Essential function that enables secure, real-time identity verification through interaction with an Identity Verification Service. This is typically achieved via a secure interface with the Identity Verification Service for real-time identity checks.

Enables identity validation, supports fraud prevention, facilitates unique identification

Interoperability and Integration Capability Area, Security and Privacy Capability Area

Reliable identity verification is foundational to ensuring data integrity and preventing fraud in the IBR. This capability, often implemented through a secure interface, is essential for confirming that individuals are who they claim to be, a prerequisite for any trustworthy beneficiary management system.

• Flexibility to work with different national ID systems

• Support for multiple verification methods (biometric, documentary, etc.)

• Clear error handling and fallback processes

• Appropriate privacy protections for identity data

• Audit logging of verification attempts

Secure System Interconnection Service (IBR-041, Core)

Fundamental function that ensures secure data exchange capabilities with other authorized systems in the DSPDS ecosystem, typically through robust authentication and encryption mechanisms.

Establishes secure connections, enforces encryption standards, manages system authentication

Interoperability and Integration Capability Area, Security and Privacy Capability Area

This security foundation is essential for protecting sensitive beneficiary data during system interactions. Secure interconnection capabilities, often implemented through robust authentication and encryption, are required to ensure the integrity and confidentiality of data exchanges.

• Industry-standard encryption protocols

• Certificate management capabilities

• Vulnerability monitoring and patching

• Regular security testing and assessment

• Compliance with relevant security standards

Integrated Case Data Exchange (IBR-029, Optional)

Function that provides interfaces for external case management systems to access and update integrated beneficiary data across multiple programs.

Supports case management integration, enables coordinated service delivery, facilitates case worker access to comprehensive beneficiary data

Interoperability and Integration Capability Area, Data Management Capability Area

Initial implementations may focus on core data sharing rather than specialized case management integration. As social protection approaches mature and emphasize more holistic case management, this function becomes increasingly valuable for coordinated service delivery and beneficiary support.

• Coordinated case management across programs is a priority

• External case management systems require integrated data access

• Service delivery models emphasize wrap-around support

• Case workers need comprehensive beneficiary views

• Multiple agencies participate in case coordination

Secure Payment Data Transmitter (IBR-032, Optional)

Function that ensures secure transmission of payment data to the Secure Payment Data Exchange, typically through secure protocols.

Formats payment instructions, ensures secure transmission, tracks payment requests

Interoperability and Integration Capability Area, Security and Privacy Capability Area

Initial implementations may use separate payment systems with manual interfaces. As payment integration becomes more automated and direct, this function becomes increasingly important for efficient, secure, and reliable benefit disbursement.

• Automated payment processes are required

• Direct integration with payment systems is needed

• Multiple payment modalities must be supported

• Payment reconciliation requires standardized data

• Payment security is a significant concern

Integrated Grievance Interface (IBR-034, Optional)

Function that provides interfaces to a centralized Grievance Management System for tracking and resolving beneficiary complaints across multiple programs.

Shares beneficiary data with grievance systems, tracks complaint status, supports resolution processes

Interoperability and Integration Capability Area, User Interface Capability Area

Basic systems may handle grievances through separate processes. As accountability and beneficiary responsiveness become more sophisticated, integrated grievance handling becomes increasingly important for effective feedback management and service improvement.

• Centralized grievance mechanisms are established

• Cross-program complaint handling is needed

• Accountability metrics require grievance tracking

• Beneficiary feedback drives program improvements

• Regulatory requirements mandate formal grievance processes