Session III: Building Capacities

Community Group (Documentation):

For Breakout Session (Non-technical):

1. Presentation of Survey Results/ For Validation of the Participants (What did we miss? What areas do you think we need to specify?)

1. Expectations of Activities Communities of Practice 

• How to build ownership

• Stories (publishing) 

• Have monthly sessions to discuss (synthesis frm developers, etc)

• Roadmap for development (based on market/ market assessment)

• Toumai* (challenge on translating resources to french)

• Change management process (manual to digital)

• Annual and bi-annual sharing

• Community for health insurance (dialogue)

• Translating business requirements into implementation

• Getting to know community members

• Getting to know the software

• Guidance on how to join the openIMIS community

  • Welcome package for new members (for onboarding)

• Guidance for pilot implementations

• Strengthening existing implementations

• Knowledge sharing

  • Site-visits/knowledge exchange among implementers

  • Shared framework of knowledge/understanding

  • Sharing of implementation experiences

• Governance

  • Effective data management and analysis for policy formulation/regulation

• Technical-related (Learn how to get technical support through the community of practice)

  • Context-based development and customization

  • Efficient claim and user management

    • The design, and implementation of BI and AI in claim processing

  • How to make it operate faster/avoid slowness

• Guidance on catalytic funding (Learn how the catalytic funding works and how we can have a local entity provide technical support through the catalytic funding)

1. Topics of Interest in the Communities of Practice

• openIMIS Community Experience, Innovations, and Future Expectations (both implementers and developers)

  • Country Implementation experience (what went well, what went wrong/challenges, integration-related, customization)

• Resource mobilization

• openIMIS software

  • Customization

  • System integrations

  • System scalability

  • Reduction of fraud

  • Following up on the payment of bills

  • System's features and establishment requirements

  • Various reports and indicators that can be generated from data in the openIMIS

  • How various health financing approach like capitation is managed in the openIMIS

  • Data analytics, BI and AI

  • How the platform can be improved

  • Implementation of modules relevant to the social protection delivery chain with openIMIS 

• Universal health coverage

• Capacity-building

  • Onboarding new implementers

  • Training materials (ex: Basic implementation schemes information)

  • Identification of gaps and how to address the gaps

1. Channels for Support

• Global openIMIS developers deep dive discussion 

• openIMIS wiki

• Needs-based virtual meetings

• Experience-sharing

• Jira

• Redmine (Cameroon)

• Toumai

• GIZ in-country offices

• Local vendors

• openIMIS coordination desk

• Other partners

1. Preferred Communication Channel

• Email

• Messaging Chat Group

• Community Channel

1. Preferred Frequency of Meetings

• Monthly (once a month)

1. Other Feedback

• As a systems designer/developer working with NHIF, I would like to learn more from the community and share the information with NHIF management with a view of seeing possibilities of Implementing BI and AI using openIMIS in claim processing

• currently, the long delay of payment is the most challenges to achieve the objectives of implementing of health financing mechanisms. i wondered if openimis could creat a schemes that could be a kind of alert for central level authorities (MOH and MOF)

• 1. Mobile version of IMIS will be beneficial 2. feature for telemedicine will also be beneficial too 3. Data analysis tools and an effective dashboard 4. let it be complete ERP/CRM system instead of integrating other modules

• openIMIS is actually a great tool that needs all the available support to permit it respond to the great needs for digital tools for UHC in most developing countries

• The idea of Community OpenIMIS is a strong base for bringing the implementors and developers together and have a common language

II. Action planning based on challenges