The Toumaï community managed to implement a wide range of activities in 2021, in spite of the many challenges presented by the COVID-19 pandemic. As we move forward into 2022, the community is intent on further increasing the uptake of openIMIS by scheme operators around the world, and improving the implementation of the software in all instances.
Two key approaches underpin the strategy for 2022: 1) improve coordination across the online community, responding to the specific needs of members; and 2) strengthen in-country teams, building their capacity to improve implementation and encourage wider uptake. In particular, the community will focus attention on achieving the following key actions:

Fostering Localized Knowledge Management and Sharing

The careful curation of local experiences and knowledge — drawn from across the many countries and locations implementing openIMIS — will enable the community to build new and context-specific solutions to the challenges encountered. Operators will then be able to take into account, and respond to, the prior experiences of others in the community when developing and implementing their own systems. The knowledge gathered will be curated and shared across countries and communities to improve the overall use of the openIMIS technology for social protection.

Community and Capacity-Building

Improving the uptake of openIMIS will be achieved through the further strengthening of the Toumaï community. Capacity-building activities will provide members with updated information on the software, build their skills in implementing and adapting to local needs, and foster the community and culture of knowledge-sharing. The process will also help to develop a better understanding of the overall environment into which the software is being implemented, and the impact/influence of openIMIS in each circumstance. Members will also be supported to further promote and encourage the uptake of openIMIS by schemes and operators nationally and regionally.
We look forward to developing the Toumaï community and the openIMIS platform further over the coming years and to sharing these experiences with the wider world.

Implementing openIMIS: Experiences from the Toumaï community in 2021
Written by the Toumaï Community of openIMIS
English version edited by Gareth Benest
French version edited by Patricia Lane
April 2022