Pre-conditions

In order to create an invoice a family must be enrolled. Navigate to the Families/Groups under Insurees and Policies menu and find the family you wish to create an invoice for.

Ones the family is located create a new policy. In order to know how to create a new policy head over to the Policy page.

Navigation

Ones the policy is created navigate to the Invoices under Legal and Finance menu

Open

Newly created invoices can be found here.

Open

The Invoices is the first step in the process of finding an invoice and thereafter accessing an invoice. This initial page can be used to search for specific invoices based on specific criteria. The panel is divided into two main panels.

An invoice can be deleted by clicking on the trash icon from the right side of the list. Ones the user click on the trash icon, they will be prompted with a confirmation dialog. The payment will be either deleted or the operation will be cancelled depending on the action selected from the confirmation dialog.

Search Panel

The Search Panel allows a user to select specific criteria to minimise the search result. In the case of invoices the following search options are available which can be used alone or in combination with eath other.

Subject

Select the Subject; from the list of subjects by clicking on the arrow on the right of the sector to select invoices from a specific subject.

Invoices can be filtered by the following subjects

• Contract (Invoices created for contracts)

• Family (Invoices created for families by creating policies)

Recipient

Select the Recipient; from the list of recipients by clicking on the arrow on the right of the sector to select invoices from a specific recipient.

Invoices can be filtered by the following recipients

• Insuree (Invoice for a specific insuree)

• Policy Holder (Invoice for a specific organization)

Code

Enter the Code of the either Insuree or Policy Holder depending on the Recipient to select invoices for a specific code.

Date Invoice

Use the date selector to enter the Date Invoice to search for invoices with an Invoice Date equal or earlier than the specified date.

Status

Select the Status; from the list of statuses by clicking on the arrow on the right of the sector to select invoices from a specific subject.

An invoice can have the following statuses

• Draft

• Validated (When the invoice is generated)

• Paid (When the invoice is fully paid)

• Canceled (When the invoice is canceled)

• Deleted (When the invoice is deleted from the system)

• Suspended

Amount Total

Type in a positive Invoice Amount to search for invoices with a total amount equal or greater than the typed amount. For example if 1000 is entered, then only invoices with an amount equal or greater than 1,000 will be displayed.

Result Panel

The result panel displays a list of all invoices found matching the selected criteria in the search panel. The current selected record is highlighted. On the right side of the row you can find all the actions available. You can also double click on an invoice to view the invoice deatils.

Invoice Page

General information

General information about the selected invoice

Line Items

Search criteria

List of the items in an invoice can be filtered by search criteria panel. Here are the possible search parameters. The result of the search can be seen in the panel below.

Code

Enter the item code to filter the items by code

Description

Enter the full description or a part of the description to filter the item list

Ledge Account

Enter the full or part of the ledger account to filter the item list

Quantity

Enter the quantity to filter the item list by quantity

Unit Price

Enter the unit price to filter the item list by unit price

Discount

Enter the discount amount to filter the item list by discount

Deduction

Enter the deduction amount to filter the item list by deduction amount

Amount Total

Enter the total amount to filter the item list by amount

Amount next

Enter the net amount to filter the list by net amount

Payments

Search criteria

List of the payments for the selected invoice can be filtered by search criteria panel. Here are the possible search parameters. The result of the search can be seen in the panel below.

Reconciliation Status

Select the reconciliation status of the payments to filter the payment. Following are the possible statuses.

• Not reconciliated (The payment has not been reconciliated yet)

• Reconciliated (The payment has been reconciliated in the system)

• Refunded (The payment has beed refunded)

• Cancelled (The payment has been cancelled)

Code

Enter the payment code to filter the payment list

Label

Enter the label to filter the payment list by label text

Code Thirdparty

Enter the Code thirdparty to filter the payment list by third party code text

Receipt number

Enter the receipt number to filer the payment list by the receipt number

Fees

Enter the fees amount to filter the payment list by fees amount

Amount Receieved

Enter the amount receieved to filter the payment liset by received amount

Payment Date

Use the date selector to enter the Payment Date to search for payments with a Payment Date equal or earlier than the specified date.

Payment origin

Enter the payment origin to filter the payment list by the origin of the payment

Payer Reference

Enter the payer reference to filter the payment list by payer

Create new Payment

To enter a new payment for the selected invoice. Click on the Add (+) icon

This will open up the following form to enter the payment detail

Reconciliation Status

Select the reconciliation status of the payment. Mandatory. Different types of statuses can be found Img. 174

Status:

Select the status of the payment. Mandatory. Following are the possible status of the payment

• Rejected (The payment is rejected)

• Accepted (The payment is accepted)

• Refunded (This is the refund)

• Cancelled (The payment has been cancelled)

Payer Reference

Enter the payment reference. Mandatory

Payer Name

Enter the name of the payer. Mandatory

Code

Enter the unique payment code. Mandatory

Label

Enter the label text for the payment. Mandatory

Code Thirdparty

Enter the third party code for the payment. Mandatory

Receipt number

Enter the unique receipt number for the payment. Mandatory

Fees

Enter the fees amount for the payment. Mandatory

Amount received

Enter the amount received. Mandatory

Payment Date

Use the date selector to enter the Payment Date. Mandatory

Payment origin

Enter the origin of the payment. Mandatory

Ones all the details are filled out, click on the CREATE button to create a new payment for the selected invoice. User can click on the CANCEL button to cancel the operation.

Ones a new payment is created successfully, it can be found under the Payments tab.

The payment can be deleted by clicking on the trash icon from the right side of the list. Ones the user click on the trash icon, they will be prompted by a confirmation dialog. The payment will be either deleted or the operation will be cancelled depending on the action selected from the confirmation dialog.

Events

Events tab conitans all the events happened during the payment process. The entry in this tab can come in two different ways. First is generated automatically by the backend and second is manually added by a user.

Search criteria

List of the events for the selected invoice can be filtered by search criteria panel. Here are the possible search parameters. The result of the search can be seen in the panel below.

Type

Select the Type of the event. Following are the possible Types of the events

• Message (Indicates the information message generated either manually or by the backend)

• Status (Indicates the status change in payment by the backend)

• Warning (Indicates any warning during the payment processing)

• Payment (Indicates the payment has been processed)

• Payment Error (Indicates the error during processing the payment)

Message

Enter the keyword in message to filter the event list.

Create new Comment

To enter a new message for the selected invoice. Click on the Add (+) icon

This will open up the following form to enter a new comment/message

Message

Enter the message. Mandatory

Ones the message is entered click on the CREATE button to create a new comment for the selected invoice. User can click on the CANCEL button to cancel the operation.

Ones a new comment is added successfully, it can be found under the EVENTS tab.