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Government Agencies and Program Administrators | Cross-program coordination Comprehensive view of actual beneficiaries across programs Efficient benefit management and allocation
| Access IBR through secure APIs Query beneficiary data for program management Update program-specific data and benefit information Coordinate benefit allocation across multiple programs Manage beneficiary enrolments, exits, and transitions Generate reports on program performance and benefit distribution
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Beneficiaries | Access to information about enrolled programs and benefits Ability to update personal information View consolidated benefit history
| Access self-service portal to view benefit status and history Update personal information as needed Receive notifications about benefit changes or program transitions
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High-Level Officials and Policymakers | | Access executive dashboards with cross-program analytics Review system-wide performance metrics and benefit distribution data Analyze program overlap and complementarity
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External Systems and Service Providers | Integration of specialized services (e.g., payment systems, grievance mechanisms) Access to relevant beneficiary data for service provision
| Integrate with IBR through standardized APIs Exchange data securely for service provision (e.g., payment processing) Update IBR with service-related data (e.g., payment status, grievance resolutions)
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Data Analysts and Researchers | | Access anonymized datasets through secure channels Generate reports on benefit adequacy, program impact, and coverage Conduct research to inform policy recommendations
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System Administrators | | Configure system parameters and reporting tools Monitor system performance and data quality metrics Manage user accounts and access permissions Coordinate with external systems for data exchange and integration
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