Targeted Communication Manager - SR-026

Program Architecture Layer	Integration Layer
Module	Interoperability and Integration
Component	Notification API
Level of Importance	Optional
Priority	Medium
Social Protection Delivery Chain Stage	Outreach

Requirement Description	SR should provide an API for external communication systems to access relevant registrant data for designing and implementing tailored outreach campaigns
Justification	Improves program outreach by allowing specialized communication systems to utilize SR data
Use Case	Facilitating targeted communication for social protection programs.
Data Elements Required	Registrant Data, Outreach Campaign Data, Communication System Integration
Minimum Technical Specifications	Notification: Email-based notifications for outreach campaigns. API: Basic REST API for sending notifications. Security: API key-based authentication.
Standard Technical Specifications	Notification: SMS and push notifications. API: Event-driven notification triggers. Security: OAuth 2.0 for secure communication.
Advanced Technical Specifications	Notification: AI-driven personalized notifications across multiple channels. API: Real-time streaming API for proactive communication. Security: End-to-end encryption with adaptive threat detection.
Security & Privacy Requirements	Encrypted notifications, secure API for outreach campaign data.
Scalability Considerations	AI-driven personalized notifications for scalability.
Interoperability Requirements	Integration with external communication systems for targeted outreach campaigns.
Compliance with International Standards	Compliance with GDPR for beneficiary outreach.
User Interface Requirements	Notification manager UI for campaign setup and beneficiary engagement tracking.

openIMIS

Targeted Communication Manager - SR-026

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