Meeting users and the community of openIMIS in Nepal
When: Day 2 Where: Chitwan province
Background / occasion
Under the Social Health Insurance scheme managed by the Health Insurance Board Nepal, hospitals are providing services to patients (= beneficiaries of openIMIS)
Situation of beneficiaries
Facts & figures
(Illustration of openIMIS managed business processes under HIB Social Health Insurance scheme - Video https://www.youtube.com/watch?v=7x5OVQ3ZnDs )
Objective:
Observe the various functionalities supported by openIMIS in the various schemes – in communities, hospitals, at scheme operators
Directly interact with users
Experience beneficiary perspective (enrolment)
Facilitator: Health Insurance Board (HIB)
Participants: BMZ + SDC (and respective colleagues at the German and Swiss Embassy)
Guiding questions for exchange:
…
…
Outputs & anticipated follow-up:
Gain a better understanding of user, scheme operator and beneficiary perspective on openIMIS on the implementation level
‘User experiences’ as background to following exchange with HIB, SSF and partners in international cooperation (implementation & policy level)
Draft agenda
Time | Agenda | Guiding question(s) |
05:15 | Pick-up at hotel |
|
06:00 | Ticket purchase at airport Kathmandu | Note: Tickets will need to be paid cash in USD |
08:10 | Departure from airport Kathmandu |
|
08:35 | Arrival at Bharatpur Airport |
|
09:00 | Welcome by HIB Chitwan representative (….) | Note: HIB acts as host & guide for the tour |
09:30 | Visit at Bakulahar Ratnanagar hospital
Q&A (5-10 min) |
|
… | Visit to … community, Bharatpur
| |
11:00 | Visit at HIB/Social Health Insurance local office
Q&A (5-10 min) |
|
12:00 | Lunch (package) |
|
12:30 | Visit at Chitwan Medical College / Bharatpur Hospital (TBD) … Q&A (5-10 min) |
|
13:45 | Return to Bharatpur airport |
|
15:00 | Departure from Bharatpur airport |
|
15:30 | Arrival at airport Kathmandu |
|
16:30 | De-briefing & briefing on next day (at the hotel) |
|