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Meeting users and the community of openIMIS in Nepal

When: Day 2 Where: Chitwan province

Background / occasion

  • Under the Social Health Insurance scheme managed by the Health Insurance Board Nepal, hospitals are providing services to patients (= beneficiaries of openIMIS)

  • Situation of beneficiaries

  • Facts & figures

 (Illustration of openIMIS managed business processes under HIB Social Health Insurance scheme - Video  https://www.youtube.com/watch?v=7x5OVQ3ZnDs )

Objective:

  • Observe the various functionalities supported by openIMIS in the various schemes – in communities, hospitals, at scheme operators

  • Directly interact with users

  • Experience beneficiary perspective (enrolment)

Facilitator: Health Insurance Board (HIB)

Meetings with:

  • Toyanath Duwadi (Mr), Distrcit Coordinator, HIB

  • Pradeep Ghimire (Mr), NHI Focal person, Bakulahar-Ratnanagar Hospital

  • Dr Madan Gyawali (Mr), Medical Superitendent, Bakulahar-Ratnanagar Hospital

Participants:

  • BMZ + SDC

  • Purushottam Sapkota (Mr), Technical Advisor, Support to the Health Sector Strategy / GIZ Nepal

  • Umesh Bhusal (Mr), Technical Advisor, Support to the Health Sector Strategy / GIZ Nepal

  • Saurav Bhattarai (Mr), Head of Component openIMIS, Global Programme Innovation and Learning in Social Protection / GIZ Germany

  • Konstanze Lang (Ms), Advisor openIMIS, Global Programme Innovation and Learning in Social Protection / GIZ Germany

Outputs & anticipated follow-up:

  • Gain a better understanding of user, scheme operator and beneficiary perspective on openIMIS on the implementation level

  • ‘User experiences’ as background to following exchange with HIB, SSF and partners in international cooperation (implementation & policy level)

Draft agenda 

Time

Agenda

 Guiding question(s)

05:15

Pick-up at hotel

 

06:00

Check-in at airport

Note: Tickets will need to be paid cash in USD at GIZ office (Day 3)

08:10

Departure from airport Kathmandu

 

08:35

Arrival at Bharatpur Airport

 

09:00

Welcome by HIB Chitwan representative (….)

Note: HIB acts as host & guide for the tour

09:30

Visit at Bakulahar Ratnanagar hospital 

 

Visit to community, Bharatpur

  • Enrolment process

11:00

Visit at HIB/Social Health Insurance local office

12:00

Lunch (package)

 

12:30

Visit at Chitwan Medical College / Bharatpur Hospital (TBD)

 Empanneled hospital with HIB and SSF

13:45

Return to Bharatpur airport

 

15:00

Departure from Bharatpur airport

 

15:30

Arrival at airport Kathmandu

 

16:30

De-briefing & briefing on next day (at the hotel)

 

 

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