Definition: 

The Accessibility and Usability Features encompass the design principles and system characteristics that ensure the IBR user interfaces are accessible to all users, regardless of their abilities or technical skills, and are easy and efficient to use for their intended purposes. These features go beyond specific functions and address the overall user experience, ensuring inclusivity and maximizing user adoption.

Functions:

• Implements WCAG (Web Content Accessibility Guidelines) for users with disabilities

• Provides multilingual support for diverse user populations

• Offers responsive design for access across various devices (desktops, mobile, tablets)

• Ensures intuitive navigation and clear information architecture

• Incorporates user feedback and iterative design improvements

Where Used:

• Front-line Staff interacting directly with beneficiaries

• Beneficiaries accessing self-service portals

• Administrators using management consoles

• All User Interfaces across the IBR system

Why Required:

• Ensures inclusivity and equitable access for all user groups

• Enhances user satisfaction and reduces user errors

• Improves data quality through user-friendly data entry interfaces

• Reduces training costs and support needs through intuitive design

• Supports broader adoption and effective utilization of the IBR system

Implemented Through:

While there are no specific detailed requirements directly mapped to this function, accessibility and usability are cross-cutting design principles that should be embedded within the implementation of all User Interface Capability Area requirements (IBR-045 to IBR-049, and SR-052). These principles are reflected in the "User Interface Requirements" sections of the Detailed Requirements and should be considered throughout the design and development process.