FAQ - What are the additional costs to consider when using openIMIS?

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Customization costs

Depending on the functionalities, beyond what the latest version of openIMIS currently offers, required for your implementation of openIMIS, costs for software development will be incurred. The extent of the costs is solely dependent on the nature and extent of customization required.

Server hosting costs

Either virtual server (recurring cost) OR dedicated physical server (one-time cost)

  1. Server maintenance costs (for dedicated physical server):

    • Operating System License cost (currently, openIMIS requires at least Microsoft Server 2012. We are working tirelessly to remove this dependency in openIMIS; you can find more details in the roadmap here).

  2. Database server costs:

    • depending on the size of implementation, a fully licensed version of Microsoft SQL Server may be required. We are working tirelessly to remove this dependency from openIMIS; you can find more details in the roadmap here).

  3. Server redundancy and backup costs.

    • Size of the server depends on the estimated size and scale of implementation

Costs for computer hardware

  1. At health facilities (a mix of smartphones and computers).

    • Android phone running Android Oreo or beyond

    • A computer capable of running a web-browser

    • The number of phones and computers required depends on the size and scale of implementation.

  2. At scheme operator

    • Computers capable of running a web-browser

    • The number of computers required depends on the size and scale of implementation.

Internet Connection

  1. 24x7 internet connection (plus backup connection) required at the openIMIS server hosting location and at scheme operator offices.

  2. Stable internet connection at health facilities.

    • openIMIS has offline capabilities for times where the internet is not available at health facilities or at community level.

User training

  1. Training of Trainers (ToT)

    • User training for various business processes, e.g.:

      • Enrolment

      • Health service utilization

      • Claim management

      • Data analysis and use

    • The number of training depends on the size and scale of implementation.