openIMIS should be able to send more communication using different means, SMS, What's app, email to the users, insurees and Beneficiaries
to the user:
- for their rejected claim
- for feedback update
- ..
For insuree:
- Renewal notification
- Payement confirmation
For beneficiaries
- claim submission
in the openSource for health community RapidPRO platform is used to send SMS but also Whatapp message and USSD management, an integration between openIMIS and rapidPRO can be an added value