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Impact-Map on Design Guideline

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User Personas:

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Open Questions:

  • Are there more personas which are not entered as a Role in openIMIS?

    • Yes, and additional roles can be added to an instance

  • As openIMIS uses MUI as design system there is already a guiding element implemented. Is the goal to find user related problems and fix them, using MUI or should a complete new design guideline be implemented?

    • Improvements based on user feedback

  • Will it be possible to send a survey to the current users?

    • Yes

  • Which module should be focused?

    • Patient enrollment as well as claim management are used most

  • What problems with UI/UX do you see currently with openIMIS?

    • Missing Responsiveness

    • “Costs” of adding a module with frontend. No configuration available.

Next Steps:

  • Create User Personas

  • Create Usability testing plan

  • Extract user problems

  • Create Surverys

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