Content
Pre-conditions
In order to create an invoice a family must be enrolled. Navigate to the Families/Groups
under Insurees and Policies
menu and find the family you wish to create an invoice for.
Ones the family is located create a new policy. In order to know how to create a new policy head over to the Policy page.
Navigation
Ones the policy is created navigate to the Invoices
under Legal and Finance
menu
Newly created invoices can be found here.
The Invoices
is the first step in the process of finding an invoice and thereafter accessing an invoice. This initial page can be used to search for specific invoices based on specific criteria. The panel is divided into two main panels.
An invoice can be deleted by clicking on the trash icon from the right side of the list. Ones the user click on the trash icon, they will be prompted with a confirmation dialog. The payment will be either deleted or the operation will be cancelled depending on the action selected from the confirmation dialog.
Search Panel
The Search Panel allows a user to select specific criteria to minimise the search result. In the case of invoices the following search options are available which can be used alone or in combination with eath other.
Subject
Select the Subject
; from the list of subjects by clicking on the arrow on the right of the sector to select invoices from a specific subject.
Invoices can be filtered by the following subjects
Contract (Invoices created for contracts)
Family (Invoices created for families by creating policies)
Recipient
Select the Recipient
; from the list of recipients by clicking on the arrow on the right of the sector to select invoices from a specific recipient.
Invoices can be filtered by the following recipients
Insuree (Invoice for a specific insuree)
Policy Holder (Invoice for a specific organization)
Code
Enter the Code
of the either Insuree or Policy Holder depending on the Recipient to select invoices for a specific code.
Date Invoice
Use the date selector to enter the Date Invoice
to search for invoices with an Invoice Date
equal or earlier than the specified date.
Status
Select the Status
; from the list of statuses by clicking on the arrow on the right of the sector to select invoices from a specific subject.
An invoice can have the following statuses
Draft
Validated (When the invoice is generated)
Paid (When the invoice is fully paid)
Canceled (When the invoice is canceled)
Deleted (When the invoice is deleted from the system)
Suspended
Amount Total
Type in a positive Invoice Amount
to search for invoices with a total amount equal or greater than the typed amount. For example if 1000 is entered, then only invoices with an amount equal or greater than 1,000 will be displayed.
Result Panel
The result panel displays a list of all invoices found matching the selected criteria in the search panel. The current selected record is highlighted. On the right side of the row you can find all the actions available. You can also double click on an invoice to view the invoice deatils.
Invoice Page
General information
General information about the selected invoice
Line Items
Search criteria
List of the items in an invoice can be filtered by search criteria panel. Here are the possible search parameters. The result of the search can be seen in the panel below.
Code
Enter the item code to filter the items by code
Description
Enter the full description or a part of the description to filter the item list
Ledge Account
Enter the full or part of the ledger account to filter the item list
Quantity
Enter the quantity to filter the item list by quantity
Unit Price
Enter the unit price to filter the item list by unit price
Discount
Enter the discount amount to filter the item list by discount
Deduction
Enter the deduction amount to filter the item list by deduction amount
Amount Total
Enter the total amount to filter the item list by amount
Amount next
Enter the net amount to filter the list by net amount
Payments
Search criteria
List of the payments for the selected invoice can be filtered by search criteria panel. Here are the possible search parameters. The result of the search can be seen in the panel below.
Reconciliation Status
Select the reconciliation status of the payments to filter the payment. Following are the possible statuses.
Not reconciliated (The payment has not been reconciliated yet)
Reconciliated (The payment has been reconciliated in the system)
Refunded (The payment has beed refunded)
Cancelled (The payment has been cancelled)
Code
Enter the payment code to filter the payment list
Label
Enter the label to filter the payment list by label text
Code Thirdparty
Enter the Code thirdparty to filter the payment list by third party code text
Receipt number
Enter the receipt number to filer the payment list by the receipt number
Fees
Enter the fees amount to filter the payment list by fees amount
Amount Receieved
Enter the amount receieved to filter the payment liset by received amount
Payment Date
Use the date selector to enter the Payment Date
to search for payments with a Payment Date
equal or earlier than the specified date.
Payment origin
Enter the payment origin to filter the payment list by the origin of the payment
Payer Reference
Enter the payer reference to filter the payment list by payer
Create new Payment
To enter a new payment for the selected invoice. Click on the Add (+) icon
This will open up the following form to enter the payment detail
Reconciliation Status
Select the reconciliation status of the payment. Mandatory. Different types of statuses can be found Img. 174
Status:
Select the status of the payment. Mandatory. Following are the possible status of the payment
Rejected (The payment is rejected)
Accepted (The payment is accepted)
Refunded (This is the refund)
Cancelled (The payment has been cancelled)
Payer Reference
Enter the payment reference. Mandatory
Payer Name
Enter the name of the payer. Mandatory
Code
Enter the unique payment code. Mandatory
Label
Enter the label text for the payment. Mandatory
Code Thirdparty
Enter the third party code for the payment. Mandatory
Receipt number
Enter the unique receipt number for the payment. Mandatory
Fees
Enter the fees amount for the payment. Mandatory
Amount received
Enter the amount received. Mandatory
Payment Date
Use the date selector to enter the Payment Date
. Mandatory
Payment origin
Enter the origin of the payment. Mandatory
Ones all the details are filled out, click on the CREATE
button to create a new payment for the selected invoice. User can click on the CANCEL
button to cancel the operation.
Ones a new payment is created successfully, it can be found under the Payments
tab.
The payment can be deleted by clicking on the trash icon from the right side of the list. Ones the user click on the trash icon, they will be prompted by a confirmation dialog. The payment will be either deleted or the operation will be cancelled depending on the action selected from the confirmation dialog.
Events
Events tab conitans all the events happened during the payment process. The entry in this tab can come in two different ways. First is generated automatically by the backend and second is manually added by a user.
Search criteria
List of the events for the selected invoice can be filtered by search criteria panel. Here are the possible search parameters. The result of the search can be seen in the panel below.
Type
Select the Type of the event. Following are the possible Types of the events
Message (Indicates the information message generated either manually or by the backend)
Status (Indicates the status change in payment by the backend)
Warning (Indicates any warning during the payment processing)
Payment (Indicates the payment has been processed)
Payment Error (Indicates the error during processing the payment)
Message
Enter the keyword in message to filter the event list.
Create new Comment
To enter a new message for the selected invoice. Click on the Add (+) icon
This will open up the following form to enter a new comment/message
Message
Enter the message. Mandatory
Ones the message is entered click on the CREATE
button to create a new comment for the selected invoice. User can click on the CANCEL
button to cancel the operation.
Ones a new comment is added successfully, it can be found under the EVENTS
tab.
EN | |
---|---|
FR |
|
0 Comments