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Overall, openIMIS already has an inherent claim-tracking system that CBHI may use. It must also be noted also that most of the scheme workflows in the current CBHI software are supported in openIMIS. To conclude, openIMIS can be used out of the box and is easily customizable. It also provides a solid foundation for integrating CBHI and Contribution-based Health Insurance seamlessly. Lastly, openIMIS is interoperable; its adaptable nature enables easy interfacing with Electronic Health Records (EHR) systems and the District Health Information System 2 (DHIS2), facilitating efficient data management and analysis. openIMIS' capacity to connect with existing third-party software promotes interoperability and streamlines administrative tasks.

Part of the recommendations for implementing openIMIS is the requirement for a technical workforce, local support for customization, change management, policy changes, and sustainability mechanisms for capacity-building, system maintenance, and support. Thus, the customized openIMIS demonstration system is envisioned to help health financing decision-makers and other stakeholders in Lao PDR better assess whether the openIMIS can be implemented in the country. Concentrating on specific areas, such as CBHI, also allows potential openIMIS implementers to achieve a higher success rate. This approach enables them to begin with minimal infrastructure and resources.

The customized openIMIS instance was presented and demonstrated with the openIMIS implementers' committee on April 24, 2024, and with the primary stakeholders, NHIB Lao PDR and its partners, on April 30, 2024.  

More details about the technical feasibility assessment are available in the ‘AeHIN Hour: Exploring ‪openIMIS' Potential Use in Lao PDR's Community-based Health Insurance Scheme.’

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