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Topic Proposals:
discussion forum
Presentations / Attachments
Attachments |
---|
Minutes
Current options:
Service Desk
Wiki:
google forum
discord: https://discord.gg/7mebU575
WhatsApp:
Forum options:
GitHub Discussion (option)
slack (option)
integration into anything from atlassian
most developers use it
Discourse (self hosted/SaaS):
Feature requests of the forum:
account-less access without login at least for reading
user feeling: no fear to break something
voting functionality
categories
threads
client-free option vs. being on peoples phone
sustainability for the initiative
integration into existing landscape
Examples form other communities:
https://www.discourse.org/customers
Atlassian
openAI
Zoom
Elastic
Asana
Western Digital
openHIE
Discourse (SaaS)
Atlassian wiki (selfhosted)
ODK
Discourse ()
DHIS2
Discourse ()
Olibar
Odoo
custom build?
Digital Square
new platform
Questions
Limitations of current channels as a Forum:
Service Desk | Not a Forum. Questions issues are not public, timing of reply is limited to availability of the service desk. | |
Wiki | Not a forum, not practical to have replies from users | |
Google Forum | More like a mailing list, not user friendly (lacks multiple features of Discourse) | |
Discord | Not a Forum, as per company’s motto it is a way to chat | |
Not a Forum |