Meeting users and the community of openIMIS in Nepal
When: Day 2 18.04.2023 Where: Chitwan province
Background / occasion
Under the Social Health Insurance scheme managed by the Health Insurance Board Nepal, hospitals are providing services to patients (= beneficiaries of openIMIS) Situation of beneficiaries
Facts & figures
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Illustration of openIMIS managed business processes under HIB Social Health Insurance scheme - Video https://www.youtube.com/watch?v=7x5OVQ3ZnDs )
Objective:
Observe the various functionalities supported by openIMIS in the various schemes – in communities, hospitals, at scheme operators
Directly interact with users
Experience beneficiary perspective (enrolment)
Facilitator: Health Insurance Board (HIB)
Meetings with:
Toyanath Duwadi (Mr), Distrcit Coordinator, HIB
Pradeep Ghimire (Mr), NHI Focal person, Bakulahar-Ratnanagar Hospital
Dr Madan Gyawali (Mr), Medical Superitendent, Bakulahar-Ratnanagar Hospital
Participants:
BMZ + SDC
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Guiding questions for exchange:
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Purushottam Sapkota (Mr), Technical Advisor, Support to the Health Sector Strategy / GIZ Nepal
Umesh Bhusal (Mr), Technical Advisor, Support to the Health Sector Strategy / GIZ Nepal
Saurav Bhattarai (Mr), Head of Component openIMIS, Global Programme Innovation and Learning in Social Protection / GIZ Germany
Konstanze Lang (Ms), Advisor openIMIS, Global Programme Innovation and Learning in Social Protection / GIZ Germany
Outputs & anticipated follow-up:
Gain a better understanding of user, scheme operator and beneficiary perspective on openIMIS on the implementation level
‘User experiences’ as background to following exchange with HIB, SSF and partners in international cooperation (implementation & policy level)
Draft agenda
Time | Agenda | Guiding question(s) | 05:15Notes | ||
06:30 | Pick-up at hotel |
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0607:00 | Ticket purchase Check-in at airport Kathmandu | Note: Tickets will need to be paid cash in USD | |||
08:10 | Departure from airport Kathmandu |
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08:35 | Arrival at Bharatpur Airport |
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0910:00 | Welcome by Visit to HIB Chitwan representative (….)office, | Note: HIB acts as host & guide for the tour09 Toyanath Duwadi (Mr), HIB District Coordinator | |||
10:30 - 12:00 | Visit at Bakulahar-Ratnanagar hospital
Q&A (5-10 min) |
| … | Visit to … Hospital, Tandi, Chitwan
Ratnanagar Municipality ward number 2 | Dr Madan Gyawali (Mr), Medical Superintendent Pradeep Ghimire (Mr), Health Insurance focal person |
12:00 - 13:30 | Visit to community, Bharatpur
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11:00 | Visit at HIB/Social Health Insurance local office
Q&A (5-10 min) |
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12:00 | Lunch (package) |
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12:30 | Visit at Chitwan Medical College / Bharatpur Hospital (TBD) … Q&A (5-10 min) |
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13:4513:30-14:30 | Lunch |
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14:30 | Return to Bharatpur airport |
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1518:00 | Departure from Bharatpur airport |
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1519:3000 | Arrival at airport Kathmandu |
| 16:30 | De-briefing & briefing on next day (at on the way back to hotel) |