Evaluator: Marvin M Date : 20.10.2024 Task : Add/Update/Delete Claims
Visibility:
Issues:
Search Form for Claims is too intense. There are too many possible fields without a distribution into several “search topics” or similar. Preset search filters are getting lost by the mass of fields (example “Claim Status”).
Recommendations:
Divide Search Form into “search” and “advanced search”
Matching real-world
Issues:
Recommendations:
User Control and Freedom
Issues:Recommendations:
User can not select a Claim from the list by double click everywhere in the row. If you click on a control nothing happens.
Recommendations:
Change control fields to clickable labels
Consistency and Standards
Issues:
Recommendations:
Error Prevention
Issues:
Recommendations:
Recognition Rather Than Recall
Issues:
Recommendations:
Flexibility and Efficiency of Use
Issues:
Why does the Health Facility and Admin need to be entered before its even possible to enter a claim?
Recommendations:
Aesthetic and Minimalist Design
Issues:
Recommendations:
Help Users Recognize, Diagnose, and Recover from Errors
Issues:
Policy information in Claims are Red if inactive. This Text is the only “negative indicated” text in openIMIS with a red font color. The red color differ from the one in the status notification bar.
Recommendations:
Highlight the information differently. The red is nowhere else used and with the blue background not good readable.