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Introduction

This inception report outlines the initial phase of the openIMIS Solution Building project, a critical component of the openIMIS Initiative. The primary aim of this project is to enhance the efficiency and transparency of social protection programs through the development of modular, user-friendly software solutions. These solutions are intended to facilitate health financing and social protection services across various partner countries, thereby improving access and effectiveness of social support systems. By harnessing the potential of digital tools, the project seeks to align with global efforts to ensure that all individuals receive the necessary support during times of need.

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The following solution packages have been identified for development within the openIMIS Solution Building project:

r/proper

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CORE-MIS (Unconditional Cash Transfer)
A solution package focused on managing cash transfer programs, providing functionalities tailored to the administration of unconditional cash benefits.

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Social Health Insurance with Claiming
This package will support health insurance schemes that require claim processing, enabling efficient management of claims submissions and approvals.

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Voucher Program
A solution designed for managing voucher-based programs, allowing for easy distribution and tracking of vouchers used for health services.

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Central Registers
Multiple central registers will be developed, including:

• Universal/Dynamic/Social Beneficiary Register
  A comprehensive registry to manage and track beneficiaries across various social protection schemes.

• Central Patient Register
  A solution for managing patient information, facilitating seamless healthcare delivery and data management.

• Farmers Registry
  A targeted registry focused on managing information related to farmers, supporting agricultural social protection programs.

• Product Catalogue
  A centralized catalogue for managing health services, products, and related information within the openIMIS framework.

These identified solution packages will play a critical role in enhancing the functionality and adaptability of the openIMIS platform, ensuring that it meets the diverse needs of social protection schemes and their beneficiaries.

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• Work Package 1: Needs and Gap Analysis
  This work package will involve a comprehensive assessment of the current architecture and feature set of the openIMIS platform. Engaging with stakeholders, especial implementers of openIMIS for both health and social protection use cases, will be crucial to gathering their requirements and identifying additional specific needs that must be addressed. The team will develop an agile strategy for constructing solution packages based on the findings from this analysis, ensuring that the solutions developed are responsive to user demands and operational realities. All identified solution packages will have to go through a prioritization process to respond to most expected solution first.

• Work Package 2: Build the Solution Packages
  The focus of this work package is to deliver robust and scalable solution packages that align with the identified needs. By employing agile methodologies, the project team will prioritize the development of high-impact solutions, ensuring they are packaged for easy deployment. This includes creating Docker-based installation templates that facilitate seamless integration for implementation partners, thereby reducing technical barriers and enhancing usability.

• Work Package 3: Quality Assurance and Capacity Building
  Quality assurance will be a central theme in this work package. The contractor team will take on a proxy role for Implementation Partners, responsible for identifying any gaps or defects in the openIMIS software and ensuring these are addressed effectively. Furthermore, comprehensive training materials and user documentation will be developed to enhance user competence and promote the adoption of openIMIS solutions. This dual focus on quality and capacity building is essential for fostering a sustainable implementation of the platform.

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