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  • A detailed assessment of social health protection scheme's business processes, including comparisons with openIMIS processes.
  • A detailed assessment of hardware availability and gap analysis with openIMIS requirements.
  • Recommendations on new hardware requirements.
  • Detailed customization requirements (Requests for change in openIMIS Issue Queue), with cost estimates.
  • Detailed configuration requirements.
  • Roadmap for implementation, including pre-requisites.

Customization

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Objective

This phase 

The customization of the pilot implementation will result in a testing environment that can be used by real users to verify the correct functioning of the openIMIS instance according to their needs.

Activities

During the customisation phase a team of openIMIS implementers needs to collect specific master data from the specific domain and configure these into the openIMIS instance. Depending on the gap analysis from the requirements, missing functions might have to be added to the openIMIS core modules or maybe even added as new modulesphase of implementation would be focused on modifying the openIMIS master version to create a version of openIMIS that meets (all) the specific needs of your scheme/organization. The modifications are made based on the details provided as outputs of the pre-Implementation phase.

Activities

The major activities in the customization phase would be to modify the source code of the openIMIS master version to include all the additional functionality have been identified during the pre-implementation phase. The initial task before starting the modifications would be for the computer programmers to understand the functional requirements, and then begin modifying the code.

Output

  • A customized version of the openIMIS master version, meeting all requirements of the social health protection scheme's business processes.

Testing/User

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acceptance (Pilot-Implementation)

Objective

Verify the correct functioning of the customized openIMIS instance.

Activities

This phase would involve the deployment of the customized version of openIMIS in a controlled setting to verify that all the functionalities and work processes required by the scheme are present in the software. Following the initial setup of the software for use at select health facilities and scheme operator, various users would have to be trained on the tool itself. Beginning with the IT team responsible for managing the system, to users at various levels - health facilities, communities, would have to be trained on different aspects of the system. This training exercise will be a resource (time and funds) intensive. These trained users of openIMIS would be able to confirm that the customized version of openIMIS is according to the needs of the scheme.

Output

  • Core staff of the scheme operator (social health protection & IT staff) are trained on openIMIS
  • Confirmation that the customized version of the openIMIS master version (from the Customization step above) is fully functional as per the needs of the scheme. 
    Core staff of the scheme operator (social health protection & IT staff) are trained on openIMIS

Recommendation

The user acceptance training should be done simultaneously at different types of facilities (health posts, primary health centers, secondary hospitals, tertiary/referral hospitals) to ensure that the software meets the needs of all the users.

Roll-Out

Objective

The roll-out phase should be done only after all the features have been confirmed to be working (from the testing/user acceptance) phase. The primary objective of this phase is to fully deploy and use openIMIS to manage the processes in the social health insurance scheme. 

Activities

The major activities of this phase would be deploying the software on a production-ready server (the specifications for the server would be available as an output of the pre-implementation phase), and to train all the users (scheme operator, health facility staff) on using openIMIS.

Output

  • A full rollout of openIMIS!