Page Comparison

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• Time-based claim status
• Claim status ( e.g., not received, In process, partially approved, approved, rejected, requires more information, In medical review)

Task Set

Measurable Outcomes

• Time-based claim status
• Payment amount approved for claim
• Explanation of Benefits

Sources

• Joint Learning Network, 2012

• File: NHIIS_Phase_1_Public_Report_JLN_IT_Workshop_FINAL_Jan182012_A4.pdf