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  • Adequacy of target technologies for the implementors context (where customisations is performed)

  • Ability to extend/overwrite “extensively” (meaning, up to the UI as done in Nepal in Claim management module)?

  • Ability to make module replaceable to very different implementations (such as Nepali’s calendar)

  • Ability to address multi-insurers situations, where

    • most users work in isolations (products, clients, policies, claims,…)

    • some users work “country-wide” (and hence need access to ‘all’ data)

  • Ability to support load and data quantity