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From January 20 to 24, 2024, a global event was held in Kathmandu, Nepal, with delegations from Ethiopia, Zambia, and Senegal to observe openIMIS in action for managing social health protection under the Health Insurance Board and the Social Security Fund. This visit was followed by a workshop to establish common business process requirements for registration management, contribution management, and claims management.

The complete documentation from the workshop can be found at the following links:is presented below:

Description

Downloads

Determining common requirements and documenting business processes for social security systems. Full Report

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nameBusiness Process Documentation.pdf

Business Process - Registration Management

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Registration Management

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Processes.pptx

Business Process - Contribution Management

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2. Contribution Management Process.pptx

Business Process - Claims Management

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name3. Claim Management Process.pptx

Gap analysis with openIMIS

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openIMIS FS Gap Analysis.pptx

A special thank you goes to @Suravi Bhandary and Dragos Dobre for this documentation and facilitation as well as support in making this workshop a success.