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Hope is a system used by the UNICEF for the management of humanitarian cash transfers. It started in 2021 and is currently rolled-out in five countries (Sudan, South-Sudan, DRC, Central African Republic, Afghanistan) the sixth coming up in December 2021, mostly in subSub-Saharan Africa. It is web-based and runs on pythonPython. It aggregates different tools that are already existing and used in humanitarian responses, e.g. for registration it is connecting directly to the beneficiary management system. It has a payment system used by UNHCR which connects to HOPE and allows to manage the full flow to beneficiaries even under dire conditions. HOPE has very specific targeting modules meaning that despite being a humanitarian response, it keeps on a quality response provided to beneficiaries such as a grievance and feedback module and payment verification. All of these are integrated to external solutions which allows the system to be in touch with the beneficiary, final service provider and the community leaders conducting the registration of beneficiaries. The goal of HOPE is to become a public digital good within the next 2-3 years. In the framework of 5 years it plans to reach out to most of the countries where UNICEF is implementing humanitarian cash transfer including the biggest operations e.g. Yemen. The HOPE initiative plays a role in monitoring of funds for cash transfers and that the right beneficiaries receive them, but UNICEF also has a role as implementer of cash transfer schemes especially where the social protection system is still very nacent.
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