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- Login to the app as an Enrolment Officer (EO code: E00005, Login name: sidsriE00005, Password: sidsri2019E00005E00005)
- Start with capturing the picture of all members of the household against their allocated individual unique insurance IDs. Start with the head of the household/unit to be enrolled (Menu → Acquire). Keep track of the unique Insurance Number of each person.
- Capture data of each person starting with the head of the household (Menu → Enrol → +). To reduce the demonstration time focus mainly on mandatory fields but in case specific data entry needs exist then ensure they are also covered (eg. if poverty status is captured by the insurer then cover this field). Keep track of the unique Insurance Number and the location in case you want to use the same example for subsequent processes.
- Once household head is saved start building the rest of the family by adding one person at a time ("+" symbol). Depending on time decide how many members you want to add.
- Add a policy to the family (Policy → +) and indicate an Enrolment date in the past to ensure the product configured was valid by this date (if not the product will not show in the drop down) and that if you use an individual from this family to demonstrate claim submission later then the claim date should be after the Start Date of the policy.
- Add a contribution (one or multiple payments) against the policy (3 vertical dots → Payment → +) and ensure the total payment matches the policy value in order to make the policy "Active".
- Upload the enrolled family to the web application (Menu → Synchronize → Upload Enrolments) using the login credentials of the Enrolment Officer given above.
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- Login to the app as an Enrolment Officer (EO code: E00005, Login name: sidsriE00005, Password: sidsri2019E00005E00005)
- Enquire (Menu → Enquire) the individual by either scanning the Insurance Number of the individual or typing it directly in the app. For demonstration use an existing case in the system (eg. 174000002).
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- Mobile application is only used for claims submission and rest of the processing on the insurance scheme side is undertaking on the web application (as per the description above)
- Demonstrate the Claims app using the facility and Claims Administrator details you wish to demonstrate. You can either create your own account or use HF Code: RAHOS001 (Rapta District Hospital), Claim Admin Code: RHOS0011 (Rijo Lawrence). Login name: RHOS0011 Password: RHOS0011
- Start with capturing details of the facility entering the claim and then proceed to adding details of the claim like diagnosis, dates of visit, etc. For eg. enter the same date for Visit Date To & Visit Date From, but ensure that on this date the individuals policy is active.
- At the bottom of the screen select Add Services and Add Items to add specific services or items (search with code or name and once found click Add) prescribed to the individual receiving the treatment. The quantity of the item or service can be adjusted while prices if already set will be displayed automatically and dont need to be adjusted. For eg. add Service: A1 Consultation - I unit, Item: 0176 ORAL REHYDRATION SALTS (ORS) FOR 1 LITRE POWDER - 2 Unit
- After adding all prescribed items and services, Post the Claim so the claim is saved and ready to be uploaded to the web application.
- To upload the claim to the web application (Menu → Synchronize → Upload Claims) using the login credentials of the Claim Administrator that you have created (if using the account given above use Claim Admin Login ID: rijo, Claim Admin Login password: rijo2019).
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