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As governments worldwide accelerate their digital transformation efforts in social protection, the need for robust, interoperable information systems has become increasingly critical. This report, commissioned through the Global Alliances for Social Protection (GASP) program, maps the functional requirements for Social Registry (SR) and Integrated Beneficiary Registry (IBR) systems to enhance openIMIS's capabilities as a comprehensive social protection management tool.
Through extensive consultations with experts from major international organizations (World Bank, ILO, WFP, UNICEF) and analysis of successful implementations worldwide, we have developed a structured framework that balances global best practices with local adaptability. The requirements are organized across seven architectural layers - from analytics to user interface - ensuring comprehensive coverage of all system aspects while maintaining flexibility for different implementation contexts.
Our analysis reveals that successful social protection information systems require strong foundations in data management, eligibility determination, and cross-program coordination. For Social Registries, the emphasis lies on inclusive data collection, robust verification mechanisms, and dynamic updating capabilities. Integrated Beneficiary Registries, meanwhile, focus on coordinating benefits across programs, tracking service delivery, and enabling comprehensive analytics for policy decisions.
Importantly, we found that both systems must prioritize data protection and privacy, support multiple channels for accessibility, and maintain strong interoperability with other government systems. The requirements are categorized as either core or optional, allowing implementers to build systems that match their specific needs and resource constraints while maintaining essential functionalities.
A key innovation in our approach is the integration of shock-responsive features, enabling these systems to support rapid response during crises - a capability that proved crucial during recent global challenges. We also emphasize the importance of user-centric design, ensuring these technical systems remain accessible to all stakeholders, from program administrators to beneficiaries.
This mapping provides a practical foundation for developing modern, interoperable social protection information systems. It supports the global drive toward universal social protection while acknowledging the diverse contexts in which these systems must operate. As countries continue to strengthen their social protection systems, this framework offers a flexible yet comprehensive guide for building effective, sustainable digital solutions.