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The Revolutionary Government of Zanzibar (RGoZ) is committed to providing quality health care for all its citizens with the goal of achieving universal health coverageUniversal Health Coverage. To improve the efficiency of resource allocation, the Government of Zanzibar developed a digital health strategy to make data available in a timely manner and improve transparency, efficiency and effectiveness of the health care delivery process.
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The customisation and initial set up are both configured to enable end users to access the system on the web and on mobile devices. Community Health Volunteers (CHVs) are trained to use the App installed on mobile phones to collect demographic, poverty mapping data and other enrolment details of the household members. Up on completion of enrolment the CHV issues a card with unique identification number, known as “Kadi ya Matibabu”. This card has a QR code and is used to identify the holder when seeking services at a health facility. With this approach, it is possible to collect utilisation data at each facility, to determine the type of services provided, socioeconomic characteristics of those using the service, and total cost of services provided. It also identifies areas of under or overuse of services.
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