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1       Background and objectives of

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openIMIS and its governance structure

The aim of the global OpenIMIS openIMIS Initiative is to create a software centred community, where different individuals and organisations at diverse levels are able to contribute to the development and implementation of the OpenIMIS openIMIS product. The main objectives of this organisational structure are to:

  • Create transparent and efficient governance structures which assign clear roles and responsibilities to the different actors (user countries with their (health) insurers implementing OpenIMISopenIMIS, implementation partners, relevant health financing actors, software developers, centralized technical support organisation, technical advisory group, steering group, program coordination desk)
  • Offer opportunities for individuals and organisations to learn about OpenIMIS openIMIS and become a service provider, e.g. as implementation partner or local support team
  • Create an ecosystem which offers insurance organisations a range of qualified implementation, training and software development/ integration partners to choose from
  • Create a stable structure to ensure proper maintenance of existing MS IMIS and to create a user support structure for existing MS IMIS user organisations
  • Create a structure for the continuous improvement through addition of new modules and step-by-step transition to a modular open source solution
  • Develop a business model where the organisations that use OpenIMIS openIMIS contribute to a stable financing of the OpenIMIS openIMIS core operations.


2       Roles and responsibilities of parties

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WhoActivity
Program Coordination DeskInform stakeholders about program news and project opportunities
TAGGive feedback on communication and sales strategy, measures and tools
Program Coordination Desk

Initial contacts and general information

  • Creation and maintenance of website, general presentation material, participation at events (together with Partners, e.g. to show case country best practise)
  • Support with lead generation
  • Mitigation in case of overlapping sales interest of different partners

Insurance Agency(potential customer) –Program Coordination Desk

(SG)
  • Insurer expresses interest in OpenIMISopenIMIS. In case the contact is directly with GIZ, GIZ can explore the implementation options. GIZ and partners should agree on a standard procedure for this process.
  • In case the contact is through another development partner, coordination with GIZ will be sought and options for sharing of roles in funding and supporting the customer will be explored with SG.
Insurer - Implementation partners
  • In case of a direct contact between an implementation partner and an Insurer, the implementation partner can lead the sales effort.
  • Implementation partners should aim to include in their proposals to the customer a fee to refinance the global OpenIMIS openIMIS Initiative.
  • Presentations, customer contact
  • Proposal (technical support through GIZ where required and possible)
Implementation PartnersImplement software and involve local team

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