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Efficiently managing beneficiary, provider and payer data Many countries are working to extend social health protection as part of the drive to achieve Universal Health Coverage (SDG 3). As health financing schemes are expanded to include people working in the informal sector and other hitherto excluded groups, there is an acute need for digital solutions to efficiently manage the growing information flows.
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Paper-based systems make the exchange of data between patients, health service providers and scheme operators slow, inefficient, and susceptible to errors and fraud. Ultimately, this can lead to health insurance schemes becoming financially unviable. Digitalisation results in more efficient data management, helps to streamline business processes and provides the information needed to monitor a scheme’s performance. |
Many scheme operators continue to invest significant time and resources in the establishment of digital information systems designed to meet their specific needs.
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