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openIMIS is an open source software which supports the administration of social protection schemes. Designed in accordance with industry standards for interoperability, openIMIS offers a standardised but adaptable way to manage information flows related to employment injury insurance processes by bringing together employee, employer, healthcare provider and payer data into a single platform. openIMIS supports the following core processes:

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  • Enrolment

  • Accident reporting

  • Health service utilization

  • Health service claims generation and submission

  • Claims review process

  • Processing and payment of claims

For employees, openIMIS simplifies enrolment procedures, makes it easy to verify one’s coverage status at point of care and ensures prompt receipt of benefits in case of injury. For employers it provides a one-stop solution for managing both enrolment and accident reporting, with seamless links to information from hospitals about treatment and rehabilitation. For health facilities, it streamlines the processes associated with a health financing scheme and makes it easy for them to receive reimbursements. For scheme operators it reduces operational costs, allows for better monitoring and analysis of the scheme’s overall performance, and enables information to be shared between different health and social protection schemes.

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