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Participants of the implementers call 16.09.2020: Kristine/AeHIN, Siddharth/SwissTPH, Nirmal/Implementation .. /Bluesquare, George/Implementation Cameroon, Saurav & Konstanze/openIMIS coordination desk

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Part I: Strengthened/enhanced community

 1. How would you define strengthened/enhanced community? (what characteristics/features)

 Make the community more inclusive and inter-connected – with regards to existing as well as new community members

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  • Additionally invite/involve francophone countries (increase implementation)

  • involve local operators and NGOs working in social protection, not just ministry/government level - How to support the inclusion of user organizations (eg. SSF, HIB)?

 Strong ownership and driving product development

  • Community should drive product definition and development (functionality, features), increased ownership among community members

 High relevance and visibility, connected to latest agenda

  • position openIMIS community/product in COVID-19 context: openIMIS as lab management - track vaccine delivery

 

2. How would you define ‘strengthened/enhanced community’ when linking this objective also to the two other objectives – enhanced product and increased implementations?

Community feedback and guidance to product development

  • User feedback for developers as stated above on usability of software and requirements/customization that is relevant to take into master version (What needs to be in the master-version vs stay in country specific implementations?)

 Community to support/increase country implementations

  • e.g. country case Cameroon:

    • How can local schemes (like BEPHA) benefit from the openIMIS community of practice?

    • How can new schemes get support? what support?

    • Need for financial/technical support to implement the tool ‘in the field’

 Capacity building to strengthen community in these support roles:

  • Develop skills locally (regionally?) - act as a support structure for the various implementations

 

 3. What can you do to strengthen/enhance the community?

 AeHIN, regional hub

  • Regional promotion and capacity building via

    • webinars: AeHIN hour

    • Disseminating info: mailing lists, social media accounts

    • Regional level capacity building programme

    • Regional instances

    • Customised demos through virtual openIMIS lab

  • Bring in medical student networks from AeHIN to bring in the medical knowledge

 Implementers - country implementations (e.g. Cameroon, Nepal ..)

  • Knowledge/experiences from country implementations.

 SwissTPH

  • Facilitate discussions on …

  • On-the-ground support and training for country implementations

  • ….

 Bluesquare

  • Facilitate discussions on usability and requirements, …

  • Finalize the architecture transition and make advantages of modular structure “visible” (testimonials of developers on advantages/gains for users and implementers)

  •   ….

 

 4. With regards to the upcoming 5th anniversary (in 2021) what community features/activities would you highlight (to appeal to others)?

  • finalised new modular architecture of openIMIS – promote advantages/gains for users/implementers

  • organise virtual conference (format) – with plenaries in which implementers  demonstrate various use cases; create links with government agencies

 

 

5. To strengthen the community in terms of outreach (new community members/partners) who should openIMIS approach – why (with what objective!)?

  •  Academia (as stated above)

    • To bring in medical know-how

    • to provide feedback on usability, requirements

    • to discuss it in wider conceptual context of health/social protection that opens access to new use cases

    • To promote openIMIS tool to students who can later on promote it to potential implementing organisations

    • … 

  • Local implementing organisations and NGOs that are deeply rooted in social protection delivery

    • Contribute insight into requirements for openIMIS customisation to serve new use cases

    • ..

    • ..

  •  Francophone connections

    • TA providers - Acadys, CHAI, CIDR ..

    • attractive features for this target group:

      • French interface and guiding docs, peer-learning between implementers (*challenge of connecting knowledge pools - EN-FR)

  • ILO

    • mediation to policy maker level in SP context (recommend openIMIS as a software solution when providing policy advice)

    • extensive country presence

    • entrance to wider SP schemes

    • support requirements definition

    • clarify role/mandate in the context of the openIMIS Steering Group

  •  WHO (strengthening existing collaboration)

    • entry points have to be clearly defined - focus health financing team (openIMIS presentation scheduled for Dec 2020), digital health

6. What capacity building measures can support you / other community members to strengthen/enhance the community?

  • On-the-job training for developers and implementers to strengthen their maintenance/customization capacities on openIMIS to apply their knowledge and skills in case of further modifications of the original scheme or implement openIMIS for other schemes

  • Regional capacity building measures e.g. via webinars, facilitating peer-learning between implementers at different stages of software customising

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