{"xsrfToken":"342d8a27-1863-4216-a120-f2a1e155c906_c93b3f3890ec63224bcf909bda8d6f4bfa29265e_lout","branding":{"id":"1","key":"osd","name":"openIMIS Service Desk","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/2","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#2f626b","headerLinkHoverBGColor":"#2f626b","headerBadgeColor":"#2f626b"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/c4419301-afab-49f6-bac5-8b173e2253d4/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhYzJjNzkyMS03YjIzLTRjYTctYjIwYy05ZTM1NmFmNjlhYzkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmM0NDE5MzAxLWFmYWItNDlmNi1iYWM1LThiMTczZTIyNTNkNCI6WyJyZWFkIl19LCJleHAiOjE2NzAyNjA0NzcsIm5iZiI6MTY3MDI1OTg3N30.hXbc0ZOy1ctnL1yCpIUxuIVK9b1Tq-nEsLPm7_x1r4I&client=ac2c7921-7b23-4ca7-b20c-9e356af69ac9&mode=fit","logoId":"c4419301-afab-49f6-bac5-8b173e2253d4","isLogoAvailable":true,"helpCenterTitle":"openIMIS Customer Portal","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"openIMIS Customer Portal","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"},"fr-FR":{"localeDisplayName":"French (France)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#096273","helpCenterTitleColor":"#ffffff","useDefaultBanner":false,"isBannerAvailable":false},"portal":{"id":"1","key":"osd","projectId":10002,"serviceDeskId":1,"name":"openIMIS Service Desk","description":"<p>Welcome! You can raise a openIMIS Service Desk request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":true,"reqTypes":[{"id":"5","name":"Question about openIMIS","descriptionHtml":"","callToAction":"Question about openIMIS","introHtml":"<p>Functional or non-functional question</p>","icon":10458,"iconUrl":"https://openimis.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10458","groups":[1],"key":""},{"id":"2","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Report a suspected bug of the system</p>","icon":10476,"iconUrl":"https://openimis.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10476","groups":[1],"key":""},{"id":"3","name":"Request a new feature","descriptionHtml":"","callToAction":"Request a new feature","introHtml":"<p>Detail a new feature request</p>","icon":10498,"iconUrl":"https://openimis.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10498","groups":[1],"key":""}],"reqGroups":[{"id":1,"name":"General"}],"orderMapping":{"1":[5,2,3]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"f7774b6d-85f7-3e03-b1b1-360d6ebbe084","appLinkName":"System Confluence","appLinkUrl":"https://openimis.atlassian.net/wiki","spaceKey":"KB","spaceName":"openIMIS KB","spaceUrl":"https://openimis.atlassian.net/wiki/spaces/KB","isServer":false},"labels":[],"projectKey":"OSD","serviceDeskId":1},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"OSD","userLanguageHeader":"Issue tracking process","userLanguageMessageWiki":"<p>Want to know how we deal with your issue? Please visit the <a href=\"https://openimis.atlassian.net/wiki/spaces/OP/pages/40665170/Issue+tracking\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Issue tracking process</a> page.</p>","defaultLanguageHeader":"Issue tracking process","defaultLanguageMessage":"Want to know how we deal with your issue? Please visit the [Issue tracking process|https://openimis.atlassian.net/wiki/spaces/OP/pages/40665170/Issue+tracking] page.","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false},"reqCreate":{"id":5,"projectId":10002,"form":{"name":"Question about openIMIS","descriptionHtml":"","callToAction":"Question about openIMIS","intro":"<p>Functional or non-functional question</p>","instructions":"","icon":10458,"iconUrl":"https://openimis.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10458","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","fieldId":"description","fieldConfigId":"","label":"Description","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"select","fieldId":"priority","fieldConfigId":"","label":"Priority","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"values":[{"value":"1","label":"Highest","selected":false,"children":[]},{"value":"2","label":"High","selected":false,"children":[]},{"value":"3","label":"Medium","selected":true,"children":[]},{"value":"4","label":"Low","selected":false,"children":[]},{"value":"5","label":"Lowest","selected":false,"children":[]}],"noneOptionRequired":false},{"fieldType":"select","fieldId":"customfield_10034","fieldConfigId":"10136","label":"Implementation site","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"values":[{"value":"10009","label":"Cameroun","selected":false,"children":[]},{"value":"10011","label":"Chad","selected":false,"children":[]},{"value":"10008","label":"Nepal","selected":false,"children":[]},{"value":"10013","label":"N/A","selected":false,"children":[]},{"value":"10012","label":"Other","selected":false,"children":[]},{"value":"10010","label":"Tanzania","selected":false,"children":[]},{"value":"10022","label":"DRC","selected":false,"children":[]}],"noneOptionRequired":true}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/1/create/5","requestValidateBaseUrl":"/servicedesk/customer/portal/1/validate/5","calendarParams":{"firstDay":0,"date":"2022-12-05T22:49:37+0545","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"f7774b6d-85f7-3e03-b1b1-360d6ebbe084","appLinkName":"System Confluence","appLinkUrl":"https://openimis.atlassian.net/wiki","spaceKey":"KB","spaceName":"openIMIS KB","spaceUrl":"https://openimis.atlassian.net/wiki/spaces/KB","isServer":false},"labels":[],"projectKey":"OSD","serviceDeskId":1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":true,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhYzJjNzkyMS03YjIzLTRjYTctYjIwYy05ZTM1NmFmNjlhYzkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAyIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE2NzAyNjEwNzcsIm5iZiI6MTY3MDI1OTg3N30.3wZNp8hog3FSALbFWvFA5Mabm3MBZ6AXE9GwQvfTH54","targetCollection":"upload-project-10002","endpointUrl":"https://api.media.atlassian.com","clientId":"ac2c7921-7b23-4ca7-b20c-9e356af69ac9","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=openimis","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"342d8a27-1863-4216-a120-f2a1e155c906_c93b3f3890ec63224bcf909bda8d6f4bfa29265e_lout","baseUrl":"https://openimis.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"ac2c7921-7b23-4ca7-b20c-9e356af69ac9","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","anonymousEnabled":true,"requestIntroEnabled":true}